I have a computer, the description below is copied from the invoice:

Acer Acerpower FH-EC3520P Intel Desktop Computer - Intel Celeron D 352
3.20GHz, 512MB DDR2, 80GB SATA, Dual Layer DVDRW, Intel GMA 3000
Graphics, Gigabit LAN, Windows XP Professional

It has SP2

It's my wife's computer. A few days over a year old. I upgraded the
memory to 2 GB shortly after I got it.

Anyway, the DVD drive quit working. Would not recognize any CD or DVD
placed into it. IT showed there was nothing there.

I un- and re-installed the drivers. Didn't help.

BIOS settings look good. I tried removing the CMOS battery for a
minute in case it had something messed-up that I could not see. That
didn't help.

I swapped the IDE data cable. That didn't help. This machine only
has one IDE header on the motherboard, so couldn't try a different
one.

So I figured the DVD drive had died (it does happen). Bought a new
LITE-ON model DH-20A4P08C. Figured it would be as generic as
anything. That didn't help.

I bought an external 5.25 USB case and put the drive in it. XP
automatically installed it, and it showed the new drive in "My
Computer," but it would not recognize any CD or DVD loaded in it.
Shutting down and restarting the computer didn't help

So I drug the external case with the drive over to my computer, a
home-built box with an ASUS MB and an AMD processor. Plugged it into
a USB port and XP went through the auto-install. At the end, it
advised me that I had to re-boot to finish the installation. That
didn't happen on my wife's machine. After reboot, it works great.

I will appreciate any help I can get.

Neal
Neal

Remove UPPERCASE from email address to email me

take the new memory out and put the original back and see what happens
"Neal Smith" <nealUNDERSCOREsmithATrocketmailDOTcom> wrote in message
news:vddo64lovshmmc1j42emjqdt8c201u0v5m@4ax.com...
>I have a computer, the description below is copied from the invoice:
>
> Acer Acerpower FH-EC3520P Intel Desktop Computer - Intel Celeron D 352
> 3.20GHz, 512MB DDR2, 80GB SATA, Dual Layer DVDRW, Intel GMA 3000
> Graphics, Gigabit LAN, Windows XP Professional
>
> It has SP2
>
> It's my wife's computer. A few days over a year old. I upgraded the
> memory to 2 GB shortly after I got it.
>
> Anyway, the DVD drive quit working. Would not recognize any CD or DVD
> placed into it. IT showed there was nothing there.
>
> I un- and re-installed the drivers. Didn't help.
>
> BIOS settings look good. I tried removing the CMOS battery for a
> minute in case it had something messed-up that I could not see. That
> didn't help.
>
> I swapped the IDE data cable. That didn't help. This machine only
> has one IDE header on the motherboard, so couldn't try a different
> one.
>
> So I figured the DVD drive had died (it does happen). Bought a new
> LITE-ON model DH-20A4P08C. Figured it would be as generic as
> anything. That didn't help.
>
> I bought an external 5.25 USB case and put the drive in it. XP
> automatically installed it, and it showed the new drive in "My
> Computer," but it would not recognize any CD or DVD loaded in it.
> Shutting down and restarting the computer didn't help
>
> So I drug the external case with the drive over to my computer, a
> home-built box with an ASUS MB and an AMD processor. Plugged it into
> a USB port and XP went through the auto-install. At the end, it
> advised me that I had to re-boot to finish the installation. That
> didn't happen on my wife's machine. After reboot, it works great.
>
> I will appreciate any help I can get.
>
> Neal
> Neal
>
> Remove UPPERCASE from email address to email me

I didn't see what good that could do, but being at my wit's end, I
tried it this morning and saw no change in the problem.

I tried to connect an hard drive in an external USB case this morning.
It went through the whole finding new hardware and installing new
software drivers thing (strange, an external USB drive has been
connected to the machine before), then announced that the external
drive was ready to use. "My Computer" showed it, but just like the
internal DVD and the DVD in the USB case, no files could be seen on
the hard drive.

At the recommendation of a PC administrator at work, I ran a system
file check (sfc /scannow) on the machine and it did not inform me of
any errors.


On Thu, 3 Jul 2008 03:03:41 -0400, "BigJim" <bigjim@hotmail.com>
wrote:

>take the new memory out and put the original back and see what happens
>"Neal Smith" <nealUNDERSCOREsmithATrocketmailDOTcom> wrote in message

Neal

Remove UPPERCASE from email address to email me

Neal Smith wrote:
> I have a computer, the description below is copied from the invoice:
>
> Acer Acerpower FH-EC3520P Intel Desktop Computer - Intel Celeron D 352
> 3.20GHz, 512MB DDR2, 80GB SATA, Dual Layer DVDRW, Intel GMA 3000
> Graphics, Gigabit LAN, Windows XP Professional
>
> It has SP2
>
> It's my wife's computer. A few days over a year old. I upgraded the
> memory to 2 GB shortly after I got it.
>
> Anyway, the DVD drive quit working. Would not recognize any CD or DVD
> placed into it. IT showed there was nothing there.
>
> I un- and re-installed the drivers. Didn't help.
>
> BIOS settings look good. I tried removing the CMOS battery for a
> minute in case it had something messed-up that I could not see. That
> didn't help.
>
> I swapped the IDE data cable. That didn't help. This machine only
> has one IDE header on the motherboard, so couldn't try a different
> one.
>
> So I figured the DVD drive had died (it does happen). Bought a new
> LITE-ON model DH-20A4P08C. Figured it would be as generic as
> anything. That didn't help.
>
> I bought an external 5.25 USB case and put the drive in it. XP
> automatically installed it, and it showed the new drive in "My
> Computer," but it would not recognize any CD or DVD loaded in it.
> Shutting down and restarting the computer didn't help
>
> So I drug the external case with the drive over to my computer, a
> home-built box with an ASUS MB and an AMD processor. Plugged it into
> a USB port and XP went through the auto-install. At the end, it
> advised me that I had to re-boot to finish the installation. That
> didn't happen on my wife's machine. After reboot, it works great.
>
> I will appreciate any help I can get.
>
> Neal
> Neal
>
> Remove UPPERCASE from email address to email me

Copy below and save as fixcd.reg with notepad save as all files, not txt..
Merge it into the registry (right click or double click)..... and reboot.
I just used it to fix a customers Dell DVD issue, I wish I remembered where
I got it so I could give credit, but it is not mine..


REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Cdr4_2K]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Cdralw2k]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Cdudf]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\UdfReadr]



Clark...
--
Don't you have Google in your part of the world?