Dell Optiplex, Windows XP professional.

Customer called me complaining that they were getting a message at bootup
stating
"Since the last time Windows xp was activated, major hardware changes have
takeen place. windows xp needs to be activated again..."

so I proceeded to activate windows.
When I click activate windows, the activation window appears, but it's
empty. Only the title bar and window border. After a while, the window goes
to Not responding. It stays there indefinitely.

Windows will not activate and there are only 3 days left to activate.

I uninstalled IE7. no help.
I set /basicvideo in boot.ini in case video driver was causing it. no help.
I have cleared all temp files etc. no help.

I cannot find anything about how to fix windows xp activation.

How can make this machine activate so this person can go back to worK?

thanks,
Buddy
bmwj@cp-tel.net

Might be of interest - Blank Activate Windows Page in the Windows Product Activation
Wizard
http://support.microsoft.com/KB/314935

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Buddy Weaver" <Buddy Weaver@discussions.microsoft.com> wrote in message
news:EB945B79-2F42-4EB4-B901-ED90F9952D79@microsoft.com...
| Dell Optiplex, Windows XP professional.
|
| Customer called me complaining that they were getting a message at bootup
| stating
| "Since the last time Windows xp was activated, major hardware changes have
| takeen place. windows xp needs to be activated again..."
|
| so I proceeded to activate windows.
| When I click activate windows, the activation window appears, but it's
| empty. Only the title bar and window border. After a while, the window goes
| to Not responding. It stays there indefinitely.
|
| Windows will not activate and there are only 3 days left to activate.
|
| I uninstalled IE7. no help.
| I set /basicvideo in boot.ini in case video driver was causing it. no help.
| I have cleared all temp files etc. no help.
|
| I cannot find anything about how to fix windows xp activation.
|
| How can make this machine activate so this person can go back to worK?
|
| thanks,
| Buddy
| bmwj@cp-tel.net
|

Hi
If u Have made some hardware changes and afer that you are not able to
activate the copy of windows.

before you activate the copy of windows perfom the repair install install
and then activate the copy of windows

steps to perform the repair install

http://www.windowsxphome.windowsrein...exfullpage.htm

Muzafar

On Aug 9, 12:37*am, Buddy Weaver <Buddy
Wea...@discussions.microsoft.com> wrote:
> Dell Optiplex, Windows XP professional.
>
> Customer called me complaining that they were getting a message at bootup
> stating
> "Since the last time Windows xp was activated, major hardware changes have
> takeen place. *windows xp needs to be activated again..."
>
> so I proceeded to activate windows.
> When I click activate windows, the activation window appears, but it's
> empty. *Only the title bar and window border. *After a while, the window goes
> to Not responding. It stays there indefinitely.
>
> Windows will not activate and there are only 3 days left to activate. *
>
> I uninstalled IE7. no help.
> I set /basicvideo in boot.ini in case video driver was causing it. *no help.
> I have cleared all temp files etc. no help.
>
> I cannot find anything about how to fix windows xp activation.
>
> How can make this machine activate so this person can go back to worK?
>
> thanks,
> Buddy
> b...@cp-tel.net

If the version of Windows is OEM, you will need to use the Activate by
phone method.

If a driver got updated, this can also trigger the activation.