Hi,

Every time after scanning my PC for errors the following error message eould
preveny my PC from going into hibernation or standby mode

The error message is “ The device driver for the ‘Communication Port (COM1)
devices is preventing the machine from hibernation. Please close all
application and try again. If problem persist, you may need to update the
driver.�

Usually I overcome this problem by uninstalling the COM1 driver at
the Device Manager and Scan for hardware changes and let the system to
reinstall it back. I could hibernater after this,

I neeed to repeat this process whenever similar problem recur.

I have spend more than 3 hours of Chat with MS Support and contacted OEM
newsgroup for help, but solution offered was still unable to resolve the
problem.

These solutions are: 1 Uninstall and reinstall SP3 2. Reinsatall Intel and
OEM drives (Network Adapters) at safe mode.

Is there anybody from this newsgroup know how to fix this problem swiftly ?

Is there any chance that MS could fix this problem by preapring an update
for me to download ?

Your help is highly appreciated.

Thanks

Low



--
A306B58K641

On Aug 8, 9:15*pm, Mr. Low <lsk2...@discussions.microsoft.com> wrote:
> Hi,
>
> Every time after scanning my PC for errors the following error message eould
> preveny my PC from going into hibernation or standby mode
>
> The error message is *“ The device driver for the ‘Communication Port (COM1)
> devices is preventing the machine from hibernation. Please close all
> application and try again. If problem persist, you may need to update the
> driver.”
>
> Usually I *overcome this problem by uninstalling *the COM1 driver at
> the Device Manager and Scan for hardware changes and let the system to
> reinstall it back. I could hibernater after this,
>
> I neeed to repeat this process whenever similar problem recur.
>
> I have spend more than 3 hours of Chat with MS Support and contacted OEM
> newsgroup for help, but solution offered was still unable to resolve the
> problem.
>
> These solutions are: 1 Uninstall and reinstall SP3 * 2. Reinsatall Intel and
> OEM drives (Network Adapters) at safe mode.
>
> Is there anybody from this newsgroup know how to fix this problem swiftly?
>
> Is there any chance that MS could fix this problem by preapring an update
> for me to download ?
>
> Your help is highly appreciated.
>
> Thanks
>
> Low
>
> --
> A306B58K641

COM 1 is usually a 9 pin serial (DB9) connector on the motherboard.
Unless you require this for an analog modem or other serial
communication, you could simply turn off this device in your PC's
CMOS / BIOS.