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  #1 (permalink)  
Old 10-08-2008, 09:55 AM
orange
 
Posts: n/a
Default I'm Stumped

I have the following set up :

* XP Pro sp3 (all up todate)

* Digitech RP350 guitar expression pedal linked by a USB port to my PC,
latest drivers, latest software (called X-Edit).

On connecting the pedal to my PC, its is recognised, so far so good.

However, when I load X-Edit (the software to edit the pedal patches), it
loads the requisite drivers, then stops on the splash screen. I can move the
mouse around, but after clicking a few times or calling up Task Manager to
help shut the software down the PC freezes and I have to re-boot.

I have tried :

* un-installing the supplied drivers, re-booting, then letting XP re-install
the drivers. No change, the PC still freezes on X-Edit start up

* un-installing the X-Edit software, then re-booting and re-installing. The
PC still freezes on X-Edit start up.

* contacting the help desk of Digitech, they merely recommended the above 2
points plus a Hard Reset of the pedal (that resulted in me losing my patches
and guess what, the PC continued to freeze on the X-Edit splash screen.

* running Chkdisk (no errors) plus the HD is only 4% fragmented, so
potentially no problem there

I need .Net 2.0 installed (it is, along with versions 1, 3 and 3.5) and sp2
to make the software work. It worked after I installed sp3, so I think I can
rule that out as a potential error area.

I have no other trouble with USB ports (printer, Midi keyboard controller,
midi sound generator).

Any ideas ? Re-install USB port drivers ? Video drivers (however, I've
running the latest nVidia ones for some time with no problems) ?

Yours completely stumped,
Jerry


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  #2 (permalink)  
Old 10-08-2008, 09:55 AM
Andrew E.
 
Posts: n/a
Default RE: I'm Stumped

Youre USB ports driver/software is configured in xp by the chip-set
installation
utility for youre MB chip-set,get this at the hardware mfg web site
(intel/amd/
etc)...By the way,"what is a guitar expression pedal"...Either way,once the
utility
is installed,try reconnecting to another usb connection.

"orange" wrote:

> I have the following set up :
>
> * XP Pro sp3 (all up todate)
>
> * Digitech RP350 guitar expression pedal linked by a USB port to my PC,
> latest drivers, latest software (called X-Edit).
>
> On connecting the pedal to my PC, its is recognised, so far so good.
>
> However, when I load X-Edit (the software to edit the pedal patches), it
> loads the requisite drivers, then stops on the splash screen. I can move the
> mouse around, but after clicking a few times or calling up Task Manager to
> help shut the software down the PC freezes and I have to re-boot.
>
> I have tried :
>
> * un-installing the supplied drivers, re-booting, then letting XP re-install
> the drivers. No change, the PC still freezes on X-Edit start up
>
> * un-installing the X-Edit software, then re-booting and re-installing. The
> PC still freezes on X-Edit start up.
>
> * contacting the help desk of Digitech, they merely recommended the above 2
> points plus a Hard Reset of the pedal (that resulted in me losing my patches
> and guess what, the PC continued to freeze on the X-Edit splash screen.
>
> * running Chkdisk (no errors) plus the HD is only 4% fragmented, so
> potentially no problem there
>
> I need .Net 2.0 installed (it is, along with versions 1, 3 and 3.5) and sp2
> to make the software work. It worked after I installed sp3, so I think I can
> rule that out as a potential error area.
>
> I have no other trouble with USB ports (printer, Midi keyboard controller,
> midi sound generator).
>
> Any ideas ? Re-install USB port drivers ? Video drivers (however, I've
> running the latest nVidia ones for some time with no problems) ?
>
> Yours completely stumped,
> Jerry
>
>
>

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  #3 (permalink)  
Old 10-08-2008, 09:55 AM
Orange
 
Posts: n/a
Default Re: I'm Stumped

"Andrew E." <eckrichco@msn.com> wrote in message
news:B600B541-CD28-4F03-949C-CE9E30709D7E@microsoft.com...
> Youre USB ports driver/software is configured in xp by the chip-set
> installation
> utility for youre MB chip-set,get this at the hardware mfg web site
> (intel/amd/
> etc)...By the way,"what is a guitar expression pedal"...Either way,once
> the
> utility
> is installed,try reconnecting to another usb connection.
>
> "orange" wrote:
>
>> I have the following set up :
>>
>> * XP Pro sp3 (all up todate)
>>
>> * Digitech RP350 guitar expression pedal linked by a USB port to my PC,
>> latest drivers, latest software (called X-Edit).
>>
>> On connecting the pedal to my PC, its is recognised, so far so good.
>>
>> However, when I load X-Edit (the software to edit the pedal patches), it
>> loads the requisite drivers, then stops on the splash screen. I can move
>> the
>> mouse around, but after clicking a few times or calling up Task Manager
>> to
>> help shut the software down the PC freezes and I have to re-boot.
>>
>> I have tried :
>>
>> * un-installing the supplied drivers, re-booting, then letting XP
>> re-install
>> the drivers. No change, the PC still freezes on X-Edit start up
>>
>> * un-installing the X-Edit software, then re-booting and re-installing.
>> The
>> PC still freezes on X-Edit start up.
>>
>> * contacting the help desk of Digitech, they merely recommended the above
>> 2
>> points plus a Hard Reset of the pedal (that resulted in me losing my
>> patches
>> and guess what, the PC continued to freeze on the X-Edit splash screen.
>>
>> * running Chkdisk (no errors) plus the HD is only 4% fragmented, so
>> potentially no problem there
>>
>> I need .Net 2.0 installed (it is, along with versions 1, 3 and 3.5) and
>> sp2
>> to make the software work. It worked after I installed sp3, so I think I
>> can
>> rule that out as a potential error area.
>>
>> I have no other trouble with USB ports (printer, Midi keyboard
>> controller,
>> midi sound generator).
>>
>> Any ideas ? Re-install USB port drivers ? Video drivers (however, I've
>> running the latest nVidia ones for some time with no problems) ?
>>
>> Yours completely stumped,
>> Jerry
>>


Been away.

Tried everything, no help from Digitech. Had to use the Final Solution -
complete re-install of systeM Now works a treat (fingers crossed).

A guitar expession pedal is a box containing a processor that generates
different guitar sounds that can be loinked together to create unique
"noises".

Cheers,
Jerry


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