"nass" wrote:

>
>
> "ManyBeers" wrote:
>
> > I use Qwest dsl with an Actiontec modem/router gateway. Occasionally(this
> > morning)
> > I am unable to access the modem through my normal routine. How come?
>
> If you can ping and Acess the Router/Modem page then try to Power Down the
> Router /Modem and wait for a minute or so and also the PC/Laptop connected
> to it.
> Power UP the Router/Modem and wait for a minute then Power the PC/Laptop
> connected to it. Now are you able to connect?
>
> If the above didn't help try to open your browser and type in:
> http://192.168.0.1 Hit Enter on your keybard.
> Did you get the Modem Webpage?
> Try to go through the setting again or it may be need you to enter the
> Password only.
> Driver/Firmware Updates
> http://www.actiontec.com/support/pro...ils.php?pid=74
>
> DSL Configuration - Actiontec Router, IP Subnet
> http://support.real-time.com/linux/d...subnet_ip.html
>
> How to configure your DSL modem - Actiontec Modems DYNAMIC IP (Default)
> http://www.earthnet.net/support/dsl/...iontec_dyn.htm
> HTH,
> nass
> ---
> http://www.nasstec.co.uk


I rebooted the router which I have done in the past when I encountered
the same problem and everything is fixed now. I have upgraded the firmware.
But why did this happen in the 1st p-lace? This is a very rare problem so
I will probably just live with it. It is frustrating though.

"nass" wrote:

>
>
> "ManyBeers" wrote:
>
> > I use Qwest dsl with an Actiontec modem/router gateway. Occasionally(this
> > morning)
> > I am unable to access the modem through my normal routine. How come?
>
> If you can ping and Acess the Router/Modem page then try to Power Down the
> Router /Modem and wait for a minute or so and also the PC/Laptop connected
> to it.
> Power UP the Router/Modem and wait for a minute then Power the PC/Laptop
> connected to it. Now are you able to connect?
>
> If the above didn't help try to open your browser and type in:
> http://192.168.0.1 Hit Enter on your keybard.
> Did you get the Modem Webpage?
> Try to go through the setting again or it may be need you to enter the
> Password only.
> Driver/Firmware Updates
> http://www.actiontec.com/support/pro...ils.php?pid=74
>
> DSL Configuration - Actiontec Router, IP Subnet
> http://support.real-time.com/linux/d...subnet_ip.html
>
> How to configure your DSL modem - Actiontec Modems DYNAMIC IP (Default)
> http://www.earthnet.net/support/dsl/...iontec_dyn.htm
> HTH,
> nass
> ---
> http://www.nasstec.co.uk


I forgot to mention this in my 1st reply to your post. I had to pull the
Power Plug
to reboot the modem/router because as I stated in my 1st post I could not
access
the modem/router(by that I mean the admin page).

"ManyBeers" <ManyBeers@discussions.microsoft.com> wrote in message
news:7E35915C-99E1-44B0-8ABF-CA4431E7A230@microsoft.com...
>
>
> "nass" wrote:
>
>>
>>
>> "ManyBeers" wrote:
>>
>> > I use Qwest dsl with an Actiontec modem/router gateway.
>> > Occasionally(this
>> > morning)
>> > I am unable to access the modem through my normal routine. How come?
>>
>> If you can ping and Acess the Router/Modem page then try to Power Down
>> the
>> Router /Modem and wait for a minute or so and also the PC/Laptop
>> connected
>> to it.
>> Power UP the Router/Modem and wait for a minute then Power the PC/Laptop
>> connected to it. Now are you able to connect?
>>
>> If the above didn't help try to open your browser and type in:
>> http://192.168.0.1 Hit Enter on your keybard.
>> Did you get the Modem Webpage?
>> Try to go through the setting again or it may be need you to enter the
>> Password only.
>> Driver/Firmware Updates
>> http://www.actiontec.com/support/pro...ils.php?pid=74
>>
>> DSL Configuration - Actiontec Router, IP Subnet
>> http://support.real-time.com/linux/d...subnet_ip.html
>>
>> How to configure your DSL modem - Actiontec Modems DYNAMIC IP (Default)
>> http://www.earthnet.net/support/dsl/...iontec_dyn.htm
>> HTH,
>> nass
>> ---
>> http://www.nasstec.co.uk
>
>
> I rebooted the router which I have done in the past when I encountered
> the same problem and everything is fixed now. I have upgraded the
> firmware.
> But why did this happen in the 1st p-lace? This is a very rare problem so
> I will probably just live with it. It is frustrating though.
>
>
Static electricity is the usual explanation. I have had to cycle power on
quite a few devices - DSL modem, AV receiver, Directv Modem, and even a
Mitsubishi big screen TV.
On most of them, you need to unplug the device from the convenience outlet
to get the power down to really clear the device.
Jim

"ManyBeers" wrote:

>
>
> "nass" wrote:
>
> >
> >
> > "ManyBeers" wrote:
> >
> > > I use Qwest dsl with an Actiontec modem/router gateway. Occasionally(this
> > > morning)
> > > I am unable to access the modem through my normal routine. How come?
> >
> > If you can ping and Acess the Router/Modem page then try to Power Down the
> > Router /Modem and wait for a minute or so and also the PC/Laptop connected
> > to it.
> > Power UP the Router/Modem and wait for a minute then Power the PC/Laptop
> > connected to it. Now are you able to connect?
> >
> > If the above didn't help try to open your browser and type in:
> > http://192.168.0.1 Hit Enter on your keybard.
> > Did you get the Modem Webpage?
> > Try to go through the setting again or it may be need you to enter the
> > Password only.
> > Driver/Firmware Updates
> > http://www.actiontec.com/support/pro...ils.php?pid=74
> >
> > DSL Configuration - Actiontec Router, IP Subnet
> > http://support.real-time.com/linux/d...subnet_ip.html
> >
> > How to configure your DSL modem - Actiontec Modems DYNAMIC IP (Default)
> > http://www.earthnet.net/support/dsl/...iontec_dyn.htm
> > HTH,
> > nass
> > ---
> > http://www.nasstec.co.uk
>
>

I rebooted the router which I have done in the past when I encountered
the same problem and everything is fixed now. I have upgraded the firmware.
But why did this happen in the 1st p-lace? This is a very rare problem so
I will probably just live with it. It is frustrating though.

> I forgot to mention this in my 1st reply to your post. I had to pull the
> Power Plug
> to reboot the modem/router because as I stated in my 1st post I could not
> access
> the modem/router(by that I mean the admin page).

Well to answer your question about why this happeneing and whay the power
down solve the problem as follow;
- The Problem resemble in Software and hardware, right?
# Software can be damaged or corrupted due to many reasons like:
- Malware infested the machine and the modem driver
- The driver itself over the time got damaged
- The lack of updates to the firmware and some security software can
contribute the intermittent or the loose of connection.
- Misonfiguring. By tuning your Connection and secure it by assigning a
unique SSID and Encryption method and also a different channel other than the
one the whole neighborhood using it or other Wireless devices like Radios,
Mobile mast.
-Loose of signal due to some perephirals like cordless phone base unit, a
satellite digibox, mobile phones and fax machine and some alarm systems.
...etc.
Hardware:
- Defective chip after a while.
- Overheating
Improve the security of your wireless home network with Windows XP
http://www.microsoft.com/windowsxp/u.../wireless.mspx

You need to access the Modem Wepage and run the Wizard and set an encryption
medthod (Preferably WPA-PSK) instead of the WEP Key.

Try on all PC s to access the Modem/Router page.
HTH,
nass
---
http://www.nasstec.co.uk

"nass" wrote:

>
>
> "ManyBeers" wrote:
>
> >
> >
> > "nass" wrote:
> >
> > >
> > >
> > > "ManyBeers" wrote:
> > >
> > > > I use Qwest dsl with an Actiontec modem/router gateway. Occasionally(this
> > > > morning)
> > > > I am unable to access the modem through my normal routine. How come?
> > >
> > > If you can ping and Acess the Router/Modem page then try to Power Down the
> > > Router /Modem and wait for a minute or so and also the PC/Laptop connected
> > > to it.
> > > Power UP the Router/Modem and wait for a minute then Power the PC/Laptop
> > > connected to it. Now are you able to connect?
> > >
> > > If the above didn't help try to open your browser and type in:
> > > http://192.168.0.1 Hit Enter on your keybard.
> > > Did you get the Modem Webpage?
> > > Try to go through the setting again or it may be need you to enter the
> > > Password only.
> > > Driver/Firmware Updates
> > > http://www.actiontec.com/support/pro...ils.php?pid=74
> > >
> > > DSL Configuration - Actiontec Router, IP Subnet
> > > http://support.real-time.com/linux/d...subnet_ip.html
> > >
> > > How to configure your DSL modem - Actiontec Modems DYNAMIC IP (Default)
> > > http://www.earthnet.net/support/dsl/...iontec_dyn.htm
> > > HTH,
> > > nass
> > > ---
> > > http://www.nasstec.co.uk
> >
> >
>
> I rebooted the router which I have done in the past when I encountered
> the same problem and everything is fixed now. I have upgraded the firmware.
> But why did this happen in the 1st p-lace? This is a very rare problem so
> I will probably just live with it. It is frustrating though.
>
> > I forgot to mention this in my 1st reply to your post. I had to pull the
> > Power Plug
> > to reboot the modem/router because as I stated in my 1st post I could not
> > access
> > the modem/router(by that I mean the admin page).
>
> Well to answer your question about why this happeneing and whay the power
> down solve the problem as follow;
> - The Problem resemble in Software and hardware, right?
> # Software can be damaged or corrupted due to many reasons like:
> - Malware infested the machine and the modem driver
> - The driver itself over the time got damaged
> - The lack of updates to the firmware and some security software can
> contribute the intermittent or the loose of connection.
> - Misonfiguring. By tuning your Connection and secure it by assigning a
> unique SSID and Encryption method and also a different channel other than the
> one the whole neighborhood using it or other Wireless devices like Radios,
> Mobile mast.
> -Loose of signal due to some perephirals like cordless phone base unit, a
> satellite digibox, mobile phones and fax machine and some alarm systems.
> ..etc.
> Hardware:
> - Defective chip after a while.
> - Overheating
> Improve the security of your wireless home network with Windows XP
> http://www.microsoft.com/windowsxp/u.../wireless.mspx
>
> You need to access the Modem Wepage and run the Wizard and set an encryption
> medthod (Preferably WPA-PSK) instead of the WEP Key.
>
> Try on all PC s to access the Modem/Router page.
> HTH,
> nass
> ---
> http://www.nasstec.co.uk

I will chalk it up to overheating or unexplained and I have 2 choices ; call
Qwest
and demand a replacement because the modem is defective, or just live with
it since it
occurs rarely. One salient point is my warranty on the modem ends this month.

Hi
If the warranty is about to expire call and complain.
Wireless connections might need at time changes in security settings and
thus you need an access to the Wireless part of the Modem/Router.
Jack (MS, MVP-Networking)

"ManyBeers" <ManyBeers@discussions.microsoft.com> wrote in message
news:540DE701-2F84-4187-B888-C6B6EC33EB99@microsoft.com...
>
>
> "nass" wrote:
>
>>
>>
>> "ManyBeers" wrote:
>>
>> >
>> >
>> > "nass" wrote:
>> >
>> > >
>> > >
>> > > "ManyBeers" wrote:
>> > >
>> > > > I use Qwest dsl with an Actiontec modem/router gateway.
>> > > > Occasionally(this
>> > > > morning)
>> > > > I am unable to access the modem through my normal routine. How
>> > > > come?
>> > >
>> > > If you can ping and Acess the Router/Modem page then try to Power
>> > > Down the
>> > > Router /Modem and wait for a minute or so and also the PC/Laptop
>> > > connected
>> > > to it.
>> > > Power UP the Router/Modem and wait for a minute then Power the
>> > > PC/Laptop
>> > > connected to it. Now are you able to connect?
>> > >
>> > > If the above didn't help try to open your browser and type in:
>> > > http://192.168.0.1 Hit Enter on your keybard.
>> > > Did you get the Modem Webpage?
>> > > Try to go through the setting again or it may be need you to enter
>> > > the
>> > > Password only.
>> > > Driver/Firmware Updates
>> > > http://www.actiontec.com/support/pro...ils.php?pid=74
>> > >
>> > > DSL Configuration - Actiontec Router, IP Subnet
>> > > http://support.real-time.com/linux/d...subnet_ip.html
>> > >
>> > > How to configure your DSL modem - Actiontec Modems DYNAMIC IP
>> > > (Default)
>> > > http://www.earthnet.net/support/dsl/...iontec_dyn.htm
>> > > HTH,
>> > > nass
>> > > ---
>> > > http://www.nasstec.co.uk
>> >
>> >
>>
>> I rebooted the router which I have done in the past when I encountered
>> the same problem and everything is fixed now. I have upgraded the
>> firmware.
>> But why did this happen in the 1st p-lace? This is a very rare problem so
>> I will probably just live with it. It is frustrating though.
>>
>> > I forgot to mention this in my 1st reply to your post. I had to pull
>> > the
>> > Power Plug
>> > to reboot the modem/router because as I stated in my 1st post I could
>> > not
>> > access
>> > the modem/router(by that I mean the admin page).
>>
>> Well to answer your question about why this happeneing and whay the power
>> down solve the problem as follow;
>> - The Problem resemble in Software and hardware, right?
>> # Software can be damaged or corrupted due to many reasons like:
>> - Malware infested the machine and the modem driver
>> - The driver itself over the time got damaged
>> - The lack of updates to the firmware and some security software can
>> contribute the intermittent or the loose of connection.
>> - Misonfiguring. By tuning your Connection and secure it by assigning a
>> unique SSID and Encryption method and also a different channel other than
>> the
>> one the whole neighborhood using it or other Wireless devices like
>> Radios,
>> Mobile mast.
>> -Loose of signal due to some perephirals like cordless phone base unit, a
>> satellite digibox, mobile phones and fax machine and some alarm systems.
>> ..etc.
>> Hardware:
>> - Defective chip after a while.
>> - Overheating
>> Improve the security of your wireless home network with Windows XP
>> http://www.microsoft.com/windowsxp/u.../wireless.mspx
>>
>> You need to access the Modem Wepage and run the Wizard and set an
>> encryption
>> medthod (Preferably WPA-PSK) instead of the WEP Key.
>>
>> Try on all PC s to access the Modem/Router page.
>> HTH,
>> nass
>> ---
>> http://www.nasstec.co.uk
>
> I will chalk it up to overheating or unexplained and I have 2 choices ;
> call
> Qwest
> and demand a replacement because the modem is defective, or just live with
> it since it
> occurs rarely. One salient point is my warranty on the modem ends this
> month.