Hi,

My computer with Windows XP froze and when I restarted it, I can not get the
White Desktop screen to go away. This had happened to me before, but I could
always restore the Desktop, by clicking on the relevant button on the white
screen. All my icons are in place. This is the message I get:

An error has occerred in the script on this page

Line 65
Char 1
Code 0

Any advice?

John

"John" wrote:

> Hi,
>
> My computer with Windows XP froze and when I restarted it, I can not get the
> White Desktop screen to go away. This had happened to me before, but I could
> always restore the Desktop, by clicking on the relevant button on the white
> screen. All my icons are in place. This is the message I get:
>
> An error has occerred in the script on this page
>
> Line 65
> Char 1
> Code 0
>
> Any advice?
>
> John

If you are sure 100% your machine is clean skip these steps and go ahead to
the right click and the registry fix!

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html

http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up on your Drive.

-Right click on Desktop >>"Arrange Icons by" and make sure Lock Web
items is unchecked.


Active Desktop - Enable or Disable
http://www.kellys-korner-xp.com/xp_tweaks.htm

http://www.kellys-korner-xp.com/regs...aperenable.reg

HTH,
nass
---
http://www.nasstec.co.uk

Dear Nass,

This is the URL of the problem:

file:///C:/Documents%20and%20Settings/Administrator/Application%20Data/Microsoft/Internet%20Explorer/Desktop.htt

I have the latest version of Trent Micro, so I don't think I have a virus.

I am restarting the computer now, to see if anything has changed.

Could a file be corrupted at that URL?

Thank you for your help.

John
"nass" wrote:

>
>
> "John" wrote:
>
> > Hi,
> >
> > My computer with Windows XP froze and when I restarted it, I can not get the
> > White Desktop screen to go away. This had happened to me before, but I could
> > always restore the Desktop, by clicking on the relevant button on the white
> > screen. All my icons are in place. This is the message I get:
> >
> > An error has occerred in the script on this page
> >
> > Line 65
> > Char 1
> > Code 0
> >
> > Any advice?
> >
> > John
>
> If you are sure 100% your machine is clean skip these steps and go ahead to
> the right click and the registry fix!
>
> Go through these Cleaning steps:
> 1... First, try to clean up your caches, Internet files and delete cookies
> by doing this:
> Click Start >> Control Panel >> Double click Network and Internet
> Connections >> Double click Internet Options.
> On the IE properties windows you will see these Tabs:
> General | Security | Privacy | Content | Connections | Programs |
> Advanced
> Under General Tab clear your History, Internet Files and Cookies.
> Then click on Advanced tab and scroll down to under the Browsing Option:
> [&] Browsing
> [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
> Then click on Programs Tab and click Manage Add-Ons and Disable all non
> Verified Add-Ons (You should Renable them later one-by-one and see the
> culprit and update it or remove it.
> How to manage Add-Ons:
> http://support.microsoft.com/kb/883256
> Scan for malware from here:
> SuperAntispyware - Free
> http://www.superantispyware.com/supe...freevspro.html
>
> http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
> http://onecare.live.com/standard/en-gb/default.htm
>
> Run a scan from here on-line:
> http://security.symantec.com/sscv6/d...d=ie&venid=sym
> http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
> Download Avast Cleaner (offline scanner) from here:
> http://www.avast.com/eng/avast-virus-cleaner.html
>
> Run disk clean up on your Drive.
>
> -Right click on Desktop >>"Arrange Icons by" and make sure Lock Web
> items is unchecked.
>
>
> Active Desktop - Enable or Disable
> http://www.kellys-korner-xp.com/xp_tweaks.htm
>
> http://www.kellys-korner-xp.com/regs...aperenable.reg
>
> HTH,
> nass
> ---
> http://www.nasstec.co.uk
>

"John" wrote:

> Dear Nass,
>
> This is the URL of the problem:
>
> file:///C:/Documents%20and%20Settings/Administrator/Application%20Data/Microsoft/Internet%20Explorer/Desktop.htt
>
> I have the latest version of Trent Micro, so I don't think I have a virus.
>
> I am restarting the computer now, to see if anything has changed.
>
> Could a file be corrupted at that URL?
>
> Thank you for your help.
>
> John

Now that make sense!
Internet script error when you start your computer
http://support.microsoft.com/kb/301701
Read this scenario here:
http://www.bleepingcomputer.com/foru...hp/t92043.html

Noe the above link as example do't follow instructions been given to the
user, if you wish post your hijackthis log there.
HTH,
nass
---
http://www.nasstec.co.uk