Some how the screen background and the fonts are all black, same in safe
mode, how can I change it back to something readable ? I can log in as
administrator but what do I do to change the faulty account profile ?

news.btinternet.com wrote:
> Some how the screen background and the fonts are all black, same in
> safe mode, how can I change it back to something readable ? I can
> log in as administrator but what do I do to change the faulty
> account profile ?

Tried a different monitor?
Different video cable?
Different video card?
As the default drivers load up in Safe Mode - the situation should not be
the same unless it is a hardware issue.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:Ozbpg9JoHHA.4592@TK2MSFTNGP05.phx.gbl...
> news.btinternet.com wrote:
>> Some how the screen background and the fonts are all black, same in
>> safe mode, how can I change it back to something readable ? I can
>> log in as administrator but what do I do to change the faulty
>> account profile ?
>
> Tried a different monitor?
> Different video cable?
> Different video card?
> As the default drivers load up in Safe Mode - the situation should not be
> the same unless it is a hardware issue.
>
> --

Its not a hardware problem as it loads ok in safe mode if i log in as
administrator, but not as the user account.

"nacional" <nacional@senshaII.com.ca> wrote

> "Shenan Stanley"wrote
>> news.btinternet.com wrote:
>>> Some how the screen background and the fonts are all black, same in
>>> safe mode, how can I change it back to something readable ? I can
>>> log in as administrator but what do I do to change the faulty
>>> account profile ?
>>
>> Tried a different monitor?
>> Different video cable?
>> Different video card?
>> As the default drivers load up in Safe Mode - the situation should not be
>> the same unless it is a hardware issue.

> Its not a hardware problem as it loads ok in safe mode if i log in as
> administrator, but not as the user account.

What happens if you create another user account? Is it ok in the new
account?

--
Rock [MS-MVP User/Shell]

"Rock" <Rock@nospam.net> wrote in message
news:OCDErQLoHHA.4212@TK2MSFTNGP04.phx.gbl...
> "nacional" <nacional@senshaII.com.ca> wrote
>
>> "Shenan Stanley"wrote
>>> news.btinternet.com wrote:
>>>> Some how the screen background and the fonts are all black, same in
>>>> safe mode, how can I change it back to something readable ? I can
>>>> log in as administrator but what do I do to change the faulty
>>>> account profile ?
>>>
>>> Tried a different monitor?
>>> Different video cable?
>>> Different video card?
>>> As the default drivers load up in Safe Mode - the situation should not
>>> be the same unless it is a hardware issue.
>
>> Its not a hardware problem as it loads ok in safe mode if i log in as
>> administrator, but not as the user account.
>
> What happens if you create another user account? Is it ok in the new
> account?
>

Yes I have created a new account and its normal.

"nacional" <nacional@senshaII.com.ca> wrote

> "Rock" wrote
>> "nacional" wrote
>>
>>> "Shenan Stanley"wrote
>>>> news.btinternet.com wrote:
>>>>> Some how the screen background and the fonts are all black, same in
>>>>> safe mode, how can I change it back to something readable ? I can
>>>>> log in as administrator but what do I do to change the faulty
>>>>> account profile ?
>>>>
>>>> Tried a different monitor?
>>>> Different video cable?
>>>> Different video card?
>>>> As the default drivers load up in Safe Mode - the situation should not
>>>> be the same unless it is a hardware issue.
>>
>>> Its not a hardware problem as it loads ok in safe mode if i log in as
>>> administrator, but not as the user account.
>>
>> What happens if you create another user account? Is it ok in the new
>> account?

> Yes I have created a new account and its normal.

Ok, then copy the data and settings from the problem account to the new one.
Here is an article on how to do this.

How to Copy a User Profile
http://www.kellys-korner-xp.com/win_xp_logon.htm

After the copy work in the new account for awhile. If everything seems ok
delete the old account.

--
Rock [MS-MVP User/Shell]

"Rock" <Rock@nospam.net> wrote in message
news:uy4u7fPoHHA.4188@TK2MSFTNGP02.phx.gbl...
> "nacional" <nacional@senshaII.com.ca> wrote
>
>> "Rock" wrote
>>> "nacional" wrote
>>>
>>>> "Shenan Stanley"wrote
>>>>> news.btinternet.com wrote:
>>>>>> Some how the screen background and the fonts are all black, same in
>>>>>> safe mode, how can I change it back to something readable ? I can
>>>>>> log in as administrator but what do I do to change the faulty
>>>>>> account profile ?
>>>>>
>>>>> Tried a different monitor?
>>>>> Different video cable?
>>>>> Different video card?
>>>>> As the default drivers load up in Safe Mode - the situation should not
>>>>> be the same unless it is a hardware issue.
>>>
>>>> Its not a hardware problem as it loads ok in safe mode if i log in as
>>>> administrator, but not as the user account.
>>>
>>> What happens if you create another user account? Is it ok in the new
>>> account?
>
>> Yes I have created a new account and its normal.
>
> Ok, then copy the data and settings from the problem account to the new
> one. Here is an article on how to do this.
>
> How to Copy a User Profile
> http://www.kellys-korner-xp.com/win_xp_logon.htm
>
> After the copy work in the new account for awhile. If everything seems ok
> delete the old account.
>
> --
Thanks but when I copy the problem account profile to the new account I get
the same problem the new account is unreadable on the screen black fonts on
black background.

"nacional" <nacional@senshaII.com.ca> wrote in message
news:rqKdnXcNYo5dFMfbnZ2dnUVZ8qKvnZ2d@bt.com...
>
> "Rock" <Rock@nospam.net> wrote in message
> news:uy4u7fPoHHA.4188@TK2MSFTNGP02.phx.gbl...
>> "nacional" <nacional@senshaII.com.ca> wrote
>>
>>> "Rock" wrote
>>>> "nacional" wrote
>>>>
>>>>> "Shenan Stanley"wrote
>>>>>> news.btinternet.com wrote:
>>>>>>> Some how the screen background and the fonts are all black, same in
>>>>>>> safe mode, how can I change it back to something readable ? I can
>>>>>>> log in as administrator but what do I do to change the faulty
>>>>>>> account profile ?
>>>>>>
>>>>>> Tried a different monitor?
>>>>>> Different video cable?
>>>>>> Different video card?
>>>>>> As the default drivers load up in Safe Mode - the situation should
>>>>>> not be the same unless it is a hardware issue.
>>>>
>>>>> Its not a hardware problem as it loads ok in safe mode if i log in as
>>>>> administrator, but not as the user account.
>>>>
>>>> What happens if you create another user account? Is it ok in the new
>>>> account?
>>
>>> Yes I have created a new account and its normal.
>>
>> Ok, then copy the data and settings from the problem account to the new
>> one. Here is an article on how to do this.
>>
>> How to Copy a User Profile
>> http://www.kellys-korner-xp.com/win_xp_logon.htm
>>
>> After the copy work in the new account for awhile. If everything seems
>> ok delete the old account.
>>
>> --
> Thanks but when I copy the problem account profile to the new account I
> get the same problem the new account is unreadable on the screen black
> fonts on black background.

OK I solved it now, in the profile folder I found 'ntuser.bak' I replaced
'ntuser.dat' with this and now everything is back to normal, thanks again.

"nacional" wrote
in message
> OK I solved it now, in the profile folder I found 'ntuser.bak' I replaced
> 'ntuser.dat' with this and now everything is back to normal, thanks again.

<snip>

Great, glad it's resolved and thanks for posting back.

--
Rock [MS-MVP User/Shell]