Gerry,

I have created several Word templates, but just use the default Excel
template. Every once in a while Word asks if I want to restore the Normal
template, or something like that. Does this, and Excel not being a child of
explorer.exe, indicate likely problems with Word and Excel? Should I
re-install them?

I have the current ZoneAlarm suite and it isn't set to scan Excel or Word

"Gerry" wrote:

> Jeff
>
> type32.exe is a Microsoft component of Microsoft IntellitypePro and a
> child of explorer.exe on my computer. I would not expect Excel to show
> as a child of type32.exe; it should show as a child of explorer.exe.
>
> Do you use Excel and Word templates? A corrupted template can cause
> unending CPU usage.
>
> Does your anti-virus scan Excel files when they are opened?
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
> Jeff wrote:
> > Gerry, I had to open multiple Word and Excel files to get the 100%
> > cpu and 75-85% explorer.exe use. Word is a child under explorer.exe,
> > but Excel is a child under type32.exe.
> >
> > Once this problem occurs, cpu and explorer.exe use stays high until I
> > kill and then restart explorer.exe.
> >
> > I've got to leave the house for a few hours, so I'll leave this as is
> > until I hear from you. I can't thank you enough for your help.
> >
> > Jeff
> >
> > "Gerry" wrote:
> >
> >> Jeff
> >>
> >> There is no + in Task Manager. There should normally be a - in
> >> Process Explorer or + if it is not expanded. The grouping of childen
> >> of explorer on my computer is some size so I would expect a group on
> >> most computers. It does , however, depend on what software is
> >> installed and what is in use at the current time.
> >>
> >> In yiour previous post you linked 100% cpu to opening a Word
> >> document. Word will appear appear as a child of explorer whilst you
> >> have word document open. Same applies to an excel document. However,
> >> does opening a Word document generate 100% CPU activity for any
> >> significant period of time? That would not be normal.
> >>
> >> --
> >>
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >> Jeff wrote:
> >>> Gerry, there has never been a child under explorer (no + next to it
> >>> so it can be expanded... I presume that's what you mean).
> >>>
> >>> "Gerry" wrote:
> >>>
> >>>> Jeff
> >>>>
> >>>> Explorer is the parent. Inset and under Explorer are the children.
> >>>> When explorer shows 100% does one of the children also show usage
> >>>> of 100%?
> >>>>
> >>>> --
> >>>>
> >>>>
> >>>>
> >>>> Hope this helps.
> >>>>
> >>>> Gerry
> >>>> ~~~~
> >>>> FCA
> >>>> Stourport, England
> >>>> Enquire, plan and execute
> >>>> ~~~~~~~~~~~~~~~~~~~
> >>>> Jeff wrote:
> >>>>> Gerry, the problem has just occurred when I opened a Word 2000
> >>>>> doc. Many times its the opening of a Word 2000 or Excel 2000 file
> >>>>> that causes this; any possibility of a problem with these
> >>>>> products?
> >>>>>
> >>>>> Now that I've got the 100% cpu utilization, what am I looking for
> >>>>> in Process Explorer when I right-click explorer.exe? Which tab
> >>>>> and what info will direct me to the possible cause as you
> >>>>> previously described it?
> >>>>>
> >>>>> Thank you.
> >>>>>
> >>>>> P.S.: I don't know why, but even though I check "Notify me of
> >>>>> replies" I don't get any notice.
> >>>>>
> >>>>> "Gerry" wrote:
> >>>>>
> >>>>>> Jeff
> >>>>>>
> >>>>>> Let's not try to cross bridges before we have to. The problem may
> >>>>>> well not be anything to do with your copy of explorer.exe.
> >>>>>>
> >>>>>>
> >>>>>> --
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> Hope this helps.
> >>>>>>
> >>>>>> Gerry
> >>>>>> ~~~~
> >>>>>> FCA
> >>>>>> Stourport, England
> >>>>>> Enquire, plan and execute
> >>>>>> ~~~~~~~~~~~~~~~~~~~
> >>>>>> Jeff wrote:
> >>>>>>> Thanks, Gerry. I've been using Process Explorer for a few
> >>>>>>> months and it's a great tool, but your suggestions had not
> >>>>>>> occurred to me, so I'll dig deeper.
> >>>>>>>
> >>>>>>> If it turns out that explorer.exe is simply broken, is there a
> >>>>>>> Microsoft website where it can be downloaded and installed over
> >>>>>>> my existing explorer.exe, or is it not that simple due to
> >>>>>>> explorer.exe's integration into many XP functions?
> >>>>>>>
> >>>>>>> "Gerry" wrote:
> >>>>>>>
> >>>>>>>> Jeff
> >>>>>>>>
> >>>>>>>> Instead of looking in Task Mamager try Process Explorer. CPU
> >>>>>>>> usage relating explorer.exe in Task Manager may relate to a
> >>>>>>>> subsidiary process where explorer.exe is acting as the parent.
> >>>>>>>> Thus in Process Explorer just I had Process Explorer and
> >>>>>>>> Teatimer showing CPU usage which then got repeated in
> >>>>>>>> explorer.exe. However, explorer.exe acts as parent for any
> >>>>>>>> number of processes and you may need to dig deeper to find the
> >>>>>>>> cause of the CPU usage.
> >>>>>>>>
> >>>>>>>> For further information about Process Explorer see here:
> >>>>>>>> http://www.microsoft.com/technet/sys...sExplorer.mspx
> >>>>>>>>
> >>>>>>>> A new addition to Process Explorer is that you can now right
> >>>>>>>> click on a process and search Online for relevant information.
> >>>>>>>>
> >>>>>>>> You should have a system disk. Read the User guide to see what
> >>>>>>>> you need to do to get one. Start here:
> >>>>>>>> http://www-307.ibm.com/pc/support/si...cid=MIGR-58646
> >>>>>>>>
> >>>>>>>> However, your CPU problem will not I suspect be resolved by
> >>>>>>>> reinstalling Windows XP. You can virtually never confirm you do
> >>>>>>>> not have spyware.
> >>>>>>>>
> >>>>>>>> --
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> Hope this helps.
> >>>>>>>>
> >>>>>>>> Gerry
> >>>>>>>> ~~~~
> >>>>>>>> FCA
> >>>>>>>> Stourport, England
> >>>>>>>> Enquire, plan and execute
> >>>>>>>> ~~~~~~~~~~~~~~~~~~~
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> Jeff wrote:
> >>>>>>>>> Greetings,
> >>>>>>>>>
> >>>>>>>>> My environment is Windows XP SP2 with Word and Excel 2000. At
> >>>>>>>>> random intervals my cpu goes to 100% utilization, with
> >>>>>>>>> explorer.exe at 75% or more. This often happens when I open a
> >>>>>>>>> Word document or Excel spreadsheet, but it also happens during
> >>>>>>>>> other regular non-cpu-intensive work. I have tried every fix
> >>>>>>>>> I have found online, but to no avail. I have confirmed that
> >>>>>>>>> this isn't spyware. I conclude that explorer.exe is broken
> >>>>>>>>> and presume the only solution is to re-install it. How is
> >>>>>>>>> this done? I haven't found any reference to this online,
> >>>>>>>>> which is amazing. Please note my Thinkpad T43 did not come
> >>>>>>>>> with an XP CD, so I cannot re-install explorer.exe from that,
> >>>>>>>>> nor format and re-install XP (I will live with the problem
> >>>>>>>>> before doing this, so please don't suggest this).
> >>>>>>>>>
> >>>>>>>>> Thank you.
> >>>>>>>>>
> >>>>>>>>> Jeff
>
>
>

Jeff

What versions of Excel and Word are you using?

A corrupted Word template could cause the system run out of memory
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

Does your anti-virus scan the loading of Excel file?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Jeff wrote:
> Gerry,
>
> I have created several Word templates, but just use the default Excel
> template. Every once in a while Word asks if I want to restore the
> Normal template, or something like that. Does this, and Excel not
> being a child of explorer.exe, indicate likely problems with Word and
> Excel? Should I re-install them?
>
> I have the current ZoneAlarm suite and it isn't set to scan Excel or
> Word
>
> "Gerry" wrote:
>
>> Jeff
>>
>> type32.exe is a Microsoft component of Microsoft IntellitypePro and
>> a child of explorer.exe on my computer. I would not expect Excel to
>> show as a child of type32.exe; it should show as a child of
>> explorer.exe.
>>
>> Do you use Excel and Word templates? A corrupted template can cause
>> unending CPU usage.
>>
>> Does your anti-virus scan Excel files when they are opened?
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>> Jeff wrote:
>>> Gerry, I had to open multiple Word and Excel files to get the 100%
>>> cpu and 75-85% explorer.exe use. Word is a child under
>>> explorer.exe, but Excel is a child under type32.exe.
>>>
>>> Once this problem occurs, cpu and explorer.exe use stays high until
>>> I kill and then restart explorer.exe.
>>>
>>> I've got to leave the house for a few hours, so I'll leave this as
>>> is until I hear from you. I can't thank you enough for your help.
>>>
>>> Jeff
>>>
>>> "Gerry" wrote:
>>>
>>>> Jeff
>>>>
>>>> There is no + in Task Manager. There should normally be a - in
>>>> Process Explorer or + if it is not expanded. The grouping of
>>>> childen of explorer on my computer is some size so I would expect
>>>> a group on most computers. It does , however, depend on what
>>>> software is installed and what is in use at the current time.
>>>>
>>>> In yiour previous post you linked 100% cpu to opening a Word
>>>> document. Word will appear appear as a child of explorer whilst
>>>> you have word document open. Same applies to an excel document.
>>>> However, does opening a Word document generate 100% CPU activity
>>>> for any significant period of time? That would not be normal.
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>> Hope this helps.
>>>>
>>>> Gerry
>>>> ~~~~
>>>> FCA
>>>> Stourport, England
>>>> Enquire, plan and execute
>>>> ~~~~~~~~~~~~~~~~~~~
>>>>
>>>> Jeff wrote:
>>>>> Gerry, there has never been a child under explorer (no + next to
>>>>> it so it can be expanded... I presume that's what you mean).
>>>>>
>>>>> "Gerry" wrote:
>>>>>
>>>>>> Jeff
>>>>>>
>>>>>> Explorer is the parent. Inset and under Explorer are the
>>>>>> children. When explorer shows 100% does one of the children also
>>>>>> show usage of 100%?
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hope this helps.
>>>>>>
>>>>>> Gerry
>>>>>> ~~~~
>>>>>> FCA
>>>>>> Stourport, England
>>>>>> Enquire, plan and execute
>>>>>> ~~~~~~~~~~~~~~~~~~~
>>>>>> Jeff wrote:
>>>>>>> Gerry, the problem has just occurred when I opened a Word 2000
>>>>>>> doc. Many times its the opening of a Word 2000 or Excel 2000
>>>>>>> file that causes this; any possibility of a problem with these
>>>>>>> products?
>>>>>>>
>>>>>>> Now that I've got the 100% cpu utilization, what am I looking
>>>>>>> for in Process Explorer when I right-click explorer.exe? Which
>>>>>>> tab and what info will direct me to the possible cause as you
>>>>>>> previously described it?
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> P.S.: I don't know why, but even though I check "Notify me of
>>>>>>> replies" I don't get any notice.
>>>>>>>
>>>>>>> "Gerry" wrote:
>>>>>>>
>>>>>>>> Jeff
>>>>>>>>
>>>>>>>> Let's not try to cross bridges before we have to. The problem
>>>>>>>> may well not be anything to do with your copy of explorer.exe.
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Hope this helps.
>>>>>>>>
>>>>>>>> Gerry
>>>>>>>> ~~~~
>>>>>>>> FCA
>>>>>>>> Stourport, England
>>>>>>>> Enquire, plan and execute
>>>>>>>> ~~~~~~~~~~~~~~~~~~~
>>>>>>>> Jeff wrote:
>>>>>>>>> Thanks, Gerry. I've been using Process Explorer for a few
>>>>>>>>> months and it's a great tool, but your suggestions had not
>>>>>>>>> occurred to me, so I'll dig deeper.
>>>>>>>>>
>>>>>>>>> If it turns out that explorer.exe is simply broken, is there a
>>>>>>>>> Microsoft website where it can be downloaded and installed
>>>>>>>>> over my existing explorer.exe, or is it not that simple due to
>>>>>>>>> explorer.exe's integration into many XP functions?
>>>>>>>>>
>>>>>>>>> "Gerry" wrote:
>>>>>>>>>
>>>>>>>>>> Jeff
>>>>>>>>>>
>>>>>>>>>> Instead of looking in Task Mamager try Process Explorer. CPU
>>>>>>>>>> usage relating explorer.exe in Task Manager may relate to a
>>>>>>>>>> subsidiary process where explorer.exe is acting as the
>>>>>>>>>> parent. Thus in Process Explorer just I had Process Explorer
>>>>>>>>>> and Teatimer showing CPU usage which then got repeated in
>>>>>>>>>> explorer.exe. However, explorer.exe acts as parent for any
>>>>>>>>>> number of processes and you may need to dig deeper to find
>>>>>>>>>> the cause of the CPU usage.
>>>>>>>>>>
>>>>>>>>>> For further information about Process Explorer see here:
>>>>>>>>>> http://www.microsoft.com/technet/sys...sExplorer.mspx
>>>>>>>>>>
>>>>>>>>>> A new addition to Process Explorer is that you can now right
>>>>>>>>>> click on a process and search Online for relevant
>>>>>>>>>> information.
>>>>>>>>>>
>>>>>>>>>> You should have a system disk. Read the User guide to see
>>>>>>>>>> what you need to do to get one. Start here:
>>>>>>>>>> http://www-307.ibm.com/pc/support/si...cid=MIGR-58646
>>>>>>>>>>
>>>>>>>>>> However, your CPU problem will not I suspect be resolved by
>>>>>>>>>> reinstalling Windows XP. You can virtually never confirm you
>>>>>>>>>> do not have spyware.
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hope this helps.
>>>>>>>>>>
>>>>>>>>>> Gerry
>>>>>>>>>> ~~~~
>>>>>>>>>> FCA
>>>>>>>>>> Stourport, England
>>>>>>>>>> Enquire, plan and execute
>>>>>>>>>> ~~~~~~~~~~~~~~~~~~~
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Jeff wrote:
>>>>>>>>>>> Greetings,
>>>>>>>>>>>
>>>>>>>>>>> My environment is Windows XP SP2 with Word and Excel 2000.
>>>>>>>>>>> At random intervals my cpu goes to 100% utilization, with
>>>>>>>>>>> explorer.exe at 75% or more. This often happens when I open
>>>>>>>>>>> a Word document or Excel spreadsheet, but it also happens
>>>>>>>>>>> during other regular non-cpu-intensive work. I have tried
>>>>>>>>>>> every fix I have found online, but to no avail. I have
>>>>>>>>>>> confirmed that this isn't spyware. I conclude that
>>>>>>>>>>> explorer.exe is broken and presume the only solution is to
>>>>>>>>>>> re-install it. How is this done? I haven't found any
>>>>>>>>>>> reference to this online, which is amazing. Please note my
>>>>>>>>>>> Thinkpad T43 did not come with an XP CD, so I cannot
>>>>>>>>>>> re-install explorer.exe from that, nor format and
>>>>>>>>>>> re-install XP (I will live with the problem before doing
>>>>>>>>>>> this, so please don't suggest this).
>>>>>>>>>>>
>>>>>>>>>>> Thank you.
>>>>>>>>>>>
>>>>>>>>>>> Jeff