"smlunatick" wrote:

> On Mar 6, 3:57 pm, DanO <D...@discussions.microsoft.com> wrote:
> > I'll give my ISP a call this evening and see about making sure that I'm
> > properly configured. I'm using Verizon right now, and they aren't always the
> > most helpful.
> >
> >
> >
> > "Daave" wrote:
> > > "DanO" <D...@discussions.microsoft.com> wrote in message
> > >news:A3BC1D4C-9A72-423E-AF6D-294835820582@microsoft.com...
> >
> > > > The freeze only occurs when I dial in to my ISP. After it unfreezes
> > > > everything functions normally. I haven't tried it in safe mode. As I
> > > > said
> > > > before, right after I get a connection to my ISP, no programs can be
> > > > opened
> > > > or started that were not already functioning. So if I want to check
> > > > my
> > > > email, I have to open outlook before I connect to the ISP etc.
> > > > I haven't tried restoring to a time before this started happening
> > > > because
> > > > I'm frankly not sure when it started, I just think it's been getting
> > > > worse
> > > > lately.
> >
> > > Did you configure your dialup connection manually or did you use your
> > > ISPs proprietary software? Have you tried asking your ISP's support
> > > staff? Which ISP do you use?
> >
> > > You should try running Process Explorer to see which process is
> > > responsible for your problem:
> >
> > >http://technet.microsoft.com/en-us/s...bb896653.aspx- Hide quoted text -
> >
> > - Show quoted text -
>
> ISPs do not normally provide drivers for equipement that they do not
> supply. Check with the maker of your dial-up modem for updated
> drivers or just replace it with a "better" quality modem (if the modem
> was "bundled with the PC, it might be a "generic" make and not a
> "branded" name.) US Robotics modems are "my" favorite to fix "dial-
> up" problems so far.
>
I beginning to believe that the hang up is being caused by a few things.
1. a horrible ISP. Verizon service in New Hamprhire where I live is
laughable.
2. Anti-Virus updates and Windows updates trying to download at the same
time.

I have tried talking to the ISP, my modem was set up properly. I downloaded
the latest drivers for my modem, that didn't seem to help. I have
experiemented by switching both Windows and my anti-virus to manual update
and the system doesn't freeze for nearly as long. Still not sure something
isn't wrong but I don't know what else to check anymore.

DanO wrote:
> "smlunatick" wrote:
>
>> On Mar 6, 3:57 pm, DanO <D...@discussions.microsoft.com> wrote:
>>> I'll give my ISP a call this evening and see about making sure that
>>> I'm properly configured. I'm using Verizon right now, and they
>>> aren't always the most helpful.
>>>
>>>
>>>
>>> "Daave" wrote:
>>>> "DanO" <D...@discussions.microsoft.com> wrote in message
>>>> news:A3BC1D4C-9A72-423E-AF6D-294835820582@microsoft.com...
>>>
>>>>> The freeze only occurs when I dial in to my ISP. After it
>>>>> unfreezes everything functions normally. I haven't tried it in
>>>>> safe mode. As I said
>>>>> before, right after I get a connection to my ISP, no programs can
>>>>> be opened
>>>>> or started that were not already functioning. So if I want to
>>>>> check my
>>>>> email, I have to open outlook before I connect to the ISP etc.
>>>>> I haven't tried restoring to a time before this started happening
>>>>> because
>>>>> I'm frankly not sure when it started, I just think it's been
>>>>> getting worse
>>>>> lately.
>>>
>>>> Did you configure your dialup connection manually or did you use
>>>> your
>>>> ISPs proprietary software? Have you tried asking your ISP's support
>>>> staff? Which ISP do you use?
>>>
>>>> You should try running Process Explorer to see which process is
>>>> responsible for your problem:
>>>
>>>> http://technet.microsoft.com/en-us/s...bb896653.aspx-
>>>> Hide quoted text -
>>>
>>> - Show quoted text -
>>
>> ISPs do not normally provide drivers for equipement that they do not
>> supply. Check with the maker of your dial-up modem for updated
>> drivers or just replace it with a "better" quality modem (if the
>> modem was "bundled with the PC, it might be a "generic" make and not
>> a "branded" name.) US Robotics modems are "my" favorite to fix
>> "dial- up" problems so far.
>>
> I beginning to believe that the hang up is being caused by a few
> things.
> 1. a horrible ISP. Verizon service in New Hamprhire where I live is
> laughable.
> 2. Anti-Virus updates and Windows updates trying to download at the
> same time.
>
> I have tried talking to the ISP, my modem was set up properly. I
> downloaded the latest drivers for my modem, that didn't seem to help.
> I have experiemented by switching both Windows and my anti-virus to
> manual update and the system doesn't freeze for nearly as long.
> Still not sure something isn't wrong but I don't know what else to
> check anymore.

That doesn't sound like a freeze, then.

Is it possible that your antivirus program is scanning your hard drive
at the time things seem slow? If so, once it's done scanning, the
sluggishness should go away. Does that sound right?

It's also possible that a virus or other malicious software slipped
through.

"Daave" wrote:

> DanO wrote:
> > "smlunatick" wrote:
> >
> >> On Mar 6, 3:57 pm, DanO <D...@discussions.microsoft.com> wrote:
> >>> I'll give my ISP a call this evening and see about making sure that
> >>> I'm properly configured. I'm using Verizon right now, and they
> >>> aren't always the most helpful.
> >>>
> >>>
> >>>
> >>> "Daave" wrote:
> >>>> "DanO" <D...@discussions.microsoft.com> wrote in message
> >>>> news:A3BC1D4C-9A72-423E-AF6D-294835820582@microsoft.com...
> >>>
> >>>>> The freeze only occurs when I dial in to my ISP. After it
> >>>>> unfreezes everything functions normally. I haven't tried it in
> >>>>> safe mode. As I said
> >>>>> before, right after I get a connection to my ISP, no programs can
> >>>>> be opened
> >>>>> or started that were not already functioning. So if I want to
> >>>>> check my
> >>>>> email, I have to open outlook before I connect to the ISP etc.
> >>>>> I haven't tried restoring to a time before this started happening
> >>>>> because
> >>>>> I'm frankly not sure when it started, I just think it's been
> >>>>> getting worse
> >>>>> lately.
> >>>
> >>>> Did you configure your dialup connection manually or did you use
> >>>> your
> >>>> ISPs proprietary software? Have you tried asking your ISP's support
> >>>> staff? Which ISP do you use?
> >>>
> >>>> You should try running Process Explorer to see which process is
> >>>> responsible for your problem:
> >>>
> >>>> http://technet.microsoft.com/en-us/s...bb896653.aspx-
> >>>> Hide quoted text -
> >>>
> >>> - Show quoted text -
> >>
> >> ISPs do not normally provide drivers for equipement that they do not
> >> supply. Check with the maker of your dial-up modem for updated
> >> drivers or just replace it with a "better" quality modem (if the
> >> modem was "bundled with the PC, it might be a "generic" make and not
> >> a "branded" name.) US Robotics modems are "my" favorite to fix
> >> "dial- up" problems so far.
> >>
> > I beginning to believe that the hang up is being caused by a few
> > things.
> > 1. a horrible ISP. Verizon service in New Hamprhire where I live is
> > laughable.
> > 2. Anti-Virus updates and Windows updates trying to download at the
> > same time.
> >
> > I have tried talking to the ISP, my modem was set up properly. I
> > downloaded the latest drivers for my modem, that didn't seem to help.
> > I have experiemented by switching both Windows and my anti-virus to
> > manual update and the system doesn't freeze for nearly as long.
> > Still not sure something isn't wrong but I don't know what else to
> > check anymore.
>
> That doesn't sound like a freeze, then.
>
> Is it possible that your antivirus program is scanning your hard drive
> at the time things seem slow? If so, once it's done scanning, the
> sluggishness should go away. Does that sound right?
>
> It's also possible that a virus or other malicious software slipped
> through.
>
>
I wouldn't call what is happening sluggishness. The computer just won't
open new applications, and this lasts for up to 10 minutes sometimes. What's
odd is it doesn't happen everytime. I've done a full scan with Kaspersky
AnitVirus so if something did slip in, I hope Kaspersky would find it.

DanO wrote:

> I wouldn't call what is happening sluggishness. The computer just
> won't open new applications, and this lasts for up to 10 minutes
> sometimes. What's odd is it doesn't happen everytime. I've done a
> full scan with Kaspersky AnitVirus so if something did slip in, I
> hope Kaspersky would find it.

An antivirus program won't catch all malware.

What do you use to check for spyware?

"Daave" wrote:

> DanO wrote:
>
> > I wouldn't call what is happening sluggishness. The computer just
> > won't open new applications, and this lasts for up to 10 minutes
> > sometimes. What's odd is it doesn't happen everytime. I've done a
> > full scan with Kaspersky AnitVirus so if something did slip in, I
> > hope Kaspersky would find it.
>
> An antivirus program won't catch all malware.
>
> What do you use to check for spyware?
>
>
>
Honestly I'm not familiar with malware. I do run Ad-aware, not sure if
that's the right stuff though. What do you suggest?

DanO wrote:

> Honestly I'm not familiar with malware. I do run Ad-aware, not sure
> if that's the right stuff though. What do you suggest?

I would start off with SUPERAntiSpyware Free:

http://www.superantispyware.com/supe...freevspro.html

If still no joy, you may need to run HijackThis and post your log to an
appropriate forum. The following list is courtesy of David H. Lipman:

Forums where you can get expert advice for HiJack This! (HJT) logs.

NOTE: Registration is REQUIRED in any of the below before posting a log

Suggested primary:
http://www.thespykiller.co.uk/index.php?board=3.0

Suggested secondary:
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html

Suggested tertiary:
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/...splay.php?f=25
http://www.atribune.org/forums/index.php?showforum=9
http://www.geekstogo.com/forum/Malwa...is_Logs_Go_Her...
http://gladiator-antivirus.com/forum...?showforum=170
http://forum.networktechs.com/forumdisplay.php?f=130
http://forums.maddoktor2.com/index.php?showforum=17
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.spywareinfo.com/index.php?showforum=18
http://forums.techguy.org/f54-s.html
http://forums.tomcoyote.org/index.php?showforum=27
http://forums.subratam.org/index.php?showforum=7
http://www.5starsupport.com/ipboard/...p?showforum=18
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://makephpbb.com/phpbb/viewforum.php?f=2
http://forums.techguy.org/54-security/
http://forums.security-central.us/forumdisplay.php?f=13

---------------------------------------------------------

Try the suggested primary link first and scroll down to "Using Hijack
This."